Intersoft delivers a modern and impressive IT service desk experience to company employees that leverages the best from our cloud contact centre. Our intellectual IT service desk property provides modern digital work environments, virtual agent management and the automated workflows to enhance the experience of enterprise users. This service provides end-to-end user support from our industry experts with the intention of solving system issues.
We ensure our clients user issues or queries are captured, monitored and validated for further processing.
We ensure that various types of information can be facilitated to users through the channel.
To improve issue handling and communication with users, we have optimized all our processes through analysis, reporting, competence building, reviews, knowledge sharing, automation processes and much more.
We make it our mission to, in no time at all, be on the same page as our clients while maintaining patience and understanding.
Our team is comprised of creative individuals who understand our client’s preferences and strive to meet their creative needs.
We provide daily updates regarding client projects so that progress can be kept track of every step of the way, allowing our clients to see their creations flesh-out in real-time.
Our services stem from impeccable expertise, foreseeing technology trend before they emerge
We are a global team, dedicated exclusively to the projects of our clients. We listen to any sort of inquire and are enthusiastic to respond and assist.
Developmental practice without compromise. There is nothing that isn’t repairable or unreliable.