Infrastructure Support
We have MCDST and MCP certified engineers to better serve you and your company. In addition, we have MCSE and MCSA certified engineers to conduct Wintel operations, and a large number of CCNA, CCNP and CCIE certified engineers to perform network monitoring services for your projects.
All engineers have depth of experience and many levels of industry certifications. These include Microsoft (MCDST, MCP, MCSE, MCSA), Cisco (CCNA, CCNP, CCIE), Linux/UNIX (SCSA), Project Management (PMP, ITIL).
We also offer a variety of support options, such as:
- Full outsourcing based on SLA
- Remote support based on SLA
- Full and part time on-site engineers
- On-demand support
- On-call engineers
Desktop Support
- Hardware Support
- Asset Management
- Front office/back office support
- Installation and user moves
Server Administration Support
- Windows Back Office application support
- Backup/restore operations
- Linux/Unix administration
Network Administration Support
- Network performance monitoring
- 24X7 problem monitoring service
- Troubleshooting
Project Management
- Response to RFP's and RFI's
- Project estimation
- Total project support including project managers, team leaders, project team engineers.