Intersoft VOIP Service - A global, virtualized SaaS offering
A Cost-effective VOIP Solution
Intersoft VOIP Service can provide a drastic reduction in local and global costs from the infrastructure layer all the way up to the service layer – providing an extremely low-cost entry plan with NO maintenance costs.
For an office of less than 50 people, using our virtual VOIP Service is definitely the way to go as we are able to reduce your total overall costs in both hardware and calling fees. This will further reduce on-going maintenance costs and hassles.
By having our powerful PBX Server located in a secure data center, it completely removes the need for expensive hardware and configuration in your office – leaving you with a solution that is as simple as connecting to your existing LAN network.
Other solutions will require you to install an expensive PBX server, re-cable your entire office and tie you into a maintenance plan. The final realization for your new service is that in 5-7 years time you will have to go through the same process again due to hardware life-cycle and support limitations.
With the Intersoft VOIP Solution, we will provide soft-phones and hard-phones that simply plug into your current LAN and you can begin using the phone immediately.
Key Points
- Internally – “Use What We Provide” – keeping us on the same level of service requirements with our very important customers.
- Easy to set up – little or no pain to the customer
- Existing and new customers in their existing and new office environments – we also do with Office Moves
- Existing and new customers for their mobile devices;
- Android mobile phones and DroidPads – VOIP Software (Free)
- Offering a solution service complete with PBX Server Hosting, Software and Telephony Trunk Channels.
- Customers can use internally for free – an excellent value-add and cost-savings
- Web-based Account Management including voice messages
- IVR Capability – Record your own number-dial assisted system
- Conference Calling Service – free for internal users
Intersoft Service Offering: Features
Charging and Billing: Performs least cost routing on routing tables with millions of records, deals with call failovers based on multiple criteria, as well as real-time call charging on all management levels. It integrates a capable plug-in portability engine that talks to national portability databases using any protocol implemented therein. control panel.
Protect your Investment: Unlike a hardware PBX, which is difficult to upgrade and locked in the vendor‘s proprietary standards, Intersoft’s is ready to scale, can be upgraded in minutes, benefits of the new constantly added features, and can talk to your own software applications. The upgrade path is fully transparent, guaranteeing the investment protection.
Easy to use APIs: Service Providers and end-users learned that integration with computer applications was difficult if not impossible with telecom equipment. VoipNow Professional‘s web services API provides access to most functionalities available in the product’s web interface.
http://www.intersoftkk.com/voip/Intersoft-VOIP-Service-Features.pdf
Integrated Desktop & Outlook
Browser Plugins
For Microsoft Internet Explorer and Mozilla Firefox that enable click to call functions in any web page visited by customers. Works with AJAX websites and provides integration with virtually any web based application on the market!
Save Contacts directly into Outlook when they call!
Caller
A tray application that displays a notification alert when an incoming call is coming. The application remembers call history and can be used to dial any phone number in seconds directly from Microsoft Windows. It also features a Microsoft Outlook add-on that enables click to call on Outlook agenda.
TAPI
A driver for Microsoft Windows provides basic TAPI functionality that can be used by any Windows telephone enabled software. Usually, these features are used to dial phone numbers from applications or to monitor phone lines.
- No ERP or CRM application must be modified in order to allow click to call on customer phone numbers
- Any phone number displayed on a website can be called just by clicking on it
- Alert notification window when a call comes in, allowing to answer or to reject the call.
- Contacts in agenda can be called easily no matter if Microsoft Outlook is installed or not.
- Integration with all Windows telephony enabled devices is straightforward
Technology
- Trunk Services
- Japan Trunk Provider (03 Numbers (DIDs))
- Global Trunk Providers (US, EU, AU, etc)
- Server Hosting
- CentOS Linux x86_64 Virtual Server
- Virtualization: Parallels Virtuozzo
- Global IPs
- PBX Software
- Powerful User Control Panel
- Kamailio Listening Server
- Asterisk Server
- Desktop Plugins and Software
- Outlook Integration
- Soft-phones (Free and Paid versions)
- Android Mobile Applications
- SIPDroid: http://code.google.com/p/sipdroid
- Download: http://code.google.com/p/sipdroid/downloads/detail?name=Sipdroid-1.5.7.apk&can=2&q=
- Hard-phones
- CISCO, Polycom & Linksys
Intersoft Service Offering: Architecture
Shared Model Service Offering
Off-site Virtual PBX SaaS
Intersoft offers a service that allows a company to scale users flexibly with over 50 powerful features included.
- Approximate Cost (10 Staff): 400,000+ (IP Telephony with LinkSys Handsets)
- Monthly subscription, no PBX+Handset life cycle. Approx: 20,000/month.
- TiV-certified PBX located off-site.
- Common Handsets – can use with any SIP service.
- Requires no Maintenance Contract. End-users receive user-friendly web-based control panel.
- Requires (POE) LAN cabling & phone setting
Expansion/Integration Capabilities
Having an open XML API allows Clients to interact with the server to manage users. The end-user control panel can be multi-lingual.
- Customers are free to implement their own MS OCS or Intersoft can arrange
- Outlook integration software is provided for free
- Free SIP Software, such as X-Lite, can be used by any user.
- Channel & DIDs can be shifted to your central IP Telephony service at any time.
